You must read our policy before ordering and checking out!

SECURE CONNECTION
As a registered merchant with PSI, My company accepts secured payment using Visa, Mastercard AND Discover Card services. In order for my merchant service to be active on line, my merchant account manager is required to provide the highest security connection available to process your orders on line via a secure gateway. This gateway which is connected to your shopping cart, is 128 bit encrypted and you will see the LOCK on your browser lock itself when you reach the billing checkout portion of your shopping cart and purchase.
If you do not see that the lock is high lighted and/or locked, do not finish your purchase and e-mail me at rad2@swbell.net to place your order and/or to inform me of this security issue.
This is a Secure Site
We share your concerns regarding Internet security. The Missouri BBQ Company web site uses industry-standard encryption technologies when transferring and receiving your personal information including credit card number, name and address. With this encryption, your information can safely and securely travel over the Internet.
PRIVACY COMMITMENT
Missouri BBQ Company Kansas City Privacy Commitment
We respect your privacy.
Our privacy policy is designed to protect the information you have provided.
The personal information you provide to us as well as information about your order will be combined with other personally identifiable information. (such as demographic information and past purchase information)
This information will be used to make our future marketing efforts more efficient and provide you with better products and services only.

3rd Party Disclosure Section of Missouri BBQ Companies Privacy Policy
We will never disclose any of your information to any other company or source.
Your Choice
If you prefer to talk with us about these policies or any concern you may have, call me at this number.
Richard Darrah Owner
Missouri Barbecue Company Kansas City
PO Box 1564, Raymore Mo. 64083
email us at rad2@swbell.net

Here at www.mobbq.com we are dedicated to providing an online shopping experience that is safe, convenient, and comfortable.

WARRANTY and USE:
All products/equipment/hardware/accessories will carry the manufacturers warranty and will be included inside the packaging when delivered.
Missouri BBQ Co. Kansas City, Has no liability or responsibility for the product warranty or its use! We will only help you with any manufacturer warranty issue or product use.

BACK ORDERED/OUT OF STOCK PRODUCTS
We strive to provide the highest quality of service through your internet purchase
Sometimes, products are sold out and put on back order reserve status.
They will ship as soon as they are in stock
The manufacturer may substitute any product with a comparable/compatible product based on your original item purchased if needed to fill the order
Your order will be pre-paid in full when you check out. You do have the right to contact us and cancel your order anytime before it ships for a full refund. At that time if the order has NOT shipped, I will cancel and credit your account.
Let us know by e-mail at rad2@swbell.net. You can also reply to the electronic invoice sent to your in box when you placed the order. Please do not call the manufacturer with any questions about your order. Missouri BBQ Co. is an independent company, not the manufacturer. I can do a credit and cancelation from my office as soon as you request in writing to do so. Do Not call your credit card company to do a charge back. Call or e-mail me first and I will do so asap from here if the order has not shipped.

RETURNING PRODUCTS
Brinkmann Corp.
We stand behind the quality of our vendors and they're products.
Returned merchandise will be accepted for repair or replacement within the manufacturers limited warranty time frame.
To return merchandise within 30 days, for ANY reason e-mail me at rad2@swbell.net, request a RETURN AUTHORIZATION NUMBER*.
A return cannot be accepted unless you have a Return Authorization Number and is shipped PRE-Paid!
To ensure prompt processing of your return, please follow the instructions below carefully.
1. Securely repack merchandise in the original shipping box or other packaging that will protect merchandise from damage during shipping.
2. Send e-mail to Rick: RETURNS.
You are responsible for all PRE-PAID RETURN SHIPPING CHARGES!
Example: Attn: Returns Department
R.A.# _________________
*IMPORTANT:Any merchandise/package sent without a Return Authorization Number will be refused.
4. We recommend you ship via FedX, UPS, RPS, parcel post or the original freight company, "INSURED".
Always retain your return shipping information and receipt for tracking purposes.
Missouri BBQ Company or the manufacturer CANNOT be responsible for packages lost or damaged during return shipping.
A Return Authorization Number is valid for 90 days from the date of issue.

Horizon Smoker Company
There is a manufacturer warranty against burn-out for life of the original owner.
This is limited on the recommended care suggested by the manufacturer which is provided with your product.
"You (the customer/visitor) agree to these terms"! If you do not "AGREE" to these site policies, please click your "HOME" button on your browser navigation bar NOW! DO NOT CHECK OUT.

ORDER:
You may order any product, equipment, hardware, accessories, information and supplies using your Mastercard/Visa or Discover Credit cards.
Your CREDIT CARD will be charged the Full amount of your order when you check out and your order is processed!
Your order must be PRE-PAID IN FULL before it can ship.
If the order is being delivered to Missouri, Mississippi, Louisiana, Texas or Oklahoma,
we are required to collect consumable goods state sales tax for these states and you have been charged the tax rate established in these states when you place your order.
The transfer of funds from your account to pay for your order is normally transfered in 48 to 72 hours from the time it is processed.
If by chance your order is put on back order, you will be informed by phone or e-mail. You can request a full refund at that time or keep the order "PREPAID" and reserved to ship when restocked.
The full refund will be done by company check, mailed to you, to avoid any fee's imposed by the credit card companies to process the refund electronically.
YOU MUST UNDERSTAND AND AGREE TO THESE TERMS WHEN PLACING YOUR ORDER VIA THE INTERNET OR BY PHONE, OR HIT YOUR HOME BUTTON NOW! DO NOT ORDER AND CHECK OUT!

All product prices do not include shipping charges or sales tax. Shipping/Handling, Drop Ship Fee of $3.00 and Sales Tax will be added to your total when you check out, if it applies to your order.
On any product that is with a "DELIVERED" price, is subject to any state sales tax if it applies.
Please pay close attention to your total shipping and product cost details before checking out.
You have 24 hours after placing your order to cancel and get a full refund for any reason.
*MAKE SURE THAT YOU WANT TO ORDER THE PRODUCT/S BEFORE FINISHING AND CHECKING OUT*
At this time, we are "NOT" taking orders and shipping to International customers!

DISCLAIMER
Missouri Barbecue Company - Kansas City, Show-Me BBQ Cooking Team, Holy Smoke Cooking Team, Holy Smoke BBQ Co. the owner/owners, heirs, suppliers, vendors, manufacturers are not liable for the use, intended use, or the operation of any products sold through this site and by completing your order, You (the customer)"AGREE" to these terms to hold HARMLESS, Brinkmann Corp., Horizon Smoker Company and/or Missouri Barbecue Company-K.C., owner/owners and all heirs or officers of the company from any and all liability for the products purchased, sold, used, intended to use, use of any product purchased, etc!
All images and text is copyright protected and owned either by Brinkmann Corp., Horizon Smoker Co., Missouri BBQ Company-Kansas City or its respectfull owners. copyright 2000-2009